Alex Baltas

Alex Baltas

(225) 360-7423

Frisco, TX

Personal Profile

I am a highly motivated IT professional pursuing a degree in cloud computing from WGU. With strong communication skills and a customer service orientation, I am eager to transition into cloud computing and apply my knowledge professionally. I am committed to ongoing learning and excited to contribute to the success of an organization that values innovation and growth.

Work Experience

Service Desk Analyst

Tek Systems

March 2023 - Present

Warehouse Lead

Johnson Plastics Plus

Nov. 2022 - March 2023

Lead a team to ensure that orders are completed and the warehouse is clean and organized on a daily basis and used knowledge of internal systems to troubleshoot inventory,shipping,receiving and equipment errors

Brought up improvement ideas either from the team or myself to upper management to see that they get implemented

Worked with team to document internal processes during downtime

Warehouse Associate

Johnson Plastics Plus

Nov. 2021 - Nov. 2022

Ensured 99% of orders placed before 4pm are shipped the same day and Learned internal systems to properly track and move products throughout the warehouse

Customer Pickup Specialist

Nebraska Furniture Mart

Feb. 2021 - Nov. 2021

Trained 10+ warehouse associates on procedures for picking and scanning furniture and appliances. I was Consistently top 5 on daily leader board for picked and loaded orders

Inventory Specialist

Best Buy

March 2019 - Feb 2021

Trained 5+ warehouse associates on procedures for picking and scanning products. Insured store was properly stocked and helped customers to locate product quickly

Counter Server/Cashier

Izzo's Illegal Burrito

March 2018 - March 2019

Maintained high standards of customer service during high-volume, fast-paced operations


B.S Cloud Computing

WGU: In Progress

Azure Fundamentals

Microsoft: In Progress

CompTIA A+